Starter covers the core Golden Thread, compliance-gap, and BAC tracking essentials. Professional adds advanced evidence assurance, collaboration tools, and AI-assisted functionality. Enterprise adds portfolio-scale oversight, administrator controls, integrations, and priority support for large portfolios.
Can I cancel anytime?
Yes. There are no long-term contracts. You can cancel your subscription at any time and your data remains accessible for 30 days after cancellation for export.
How does per-building pricing work?
You pay per higher-risk building under management. Add buildings as you onboard them. Remove buildings if they leave your portfolio. Your bill adjusts monthly.
Is my data secure?
Yes. All data is encrypted at rest and in transit. MachSafe is ICO registered as a Data Controller and fully compliant with UK GDPR. Your building safety data is never shared with third parties.
Do I need technical knowledge to use MachSafe?
No. MachSafe is designed for building safety managers, not software engineers. If you can use email, you can use MachSafe. We also provide onboarding support for all customers.
What is the AI Safety Case output?
The AI generates a structured draft Safety Case Report based on your building's authorised evidence. All AI outputs are clearly labelled as drafts requiring review and approval by a competent professional before any submission to the BSR.